megaOmega Code of Conduct
Regulatory Compliance
- We abide by all regulations that promote & protect our products & services in the markets in which we operate in, including anti-trust & competition laws.
- We comply with country-specific, regional, EU & UN imposed trade restrictions & sanctions that apply to our products & services.
- We protect & respect intellectual property rights that apply to us & others including patents, copyrights & trademarks.
Code of Conduct
- We act with integrity. We ensure that all our actions are ethical & do not violate the freedoms, rights & dignity of others. We do not believe in violence, the abuse of the vulnerable, & the destruction of life, property & the planet.
- We abide by all applicable accounting, taxation, public reporting & disclosure requirements. We neither bribe nor engage in corrupt practices. We do not engage in conflict of interest or insider trading activities or retaliate against whistle-blowers.
- We comply with regulations on anti-money laundering, combating the financing of terrorism, stopping the trade & trafficking of prohibited items including materials, plants, animals & human beings.
Employment
- We are a trusted & equal opportunities employer with policies that cover legal employment agreements, attendance, leave, pension, health, safety, learning, onboarding, inclusion & performance management.
- We have zero tolerance for non-compliance of corporate policies including fraud, misconduct, sexual harassment, alcohol & substance abuse, data theft, & discrimination based on any grounds including gender, disability, race, ethnicity, religion, language, culture & nationality.
- We abide by local, national & international labour standards (ILO standards) & best practices when we conduct our business.
Workplace
- We provide a respectful, safe, secure, spacious & healthy workplace for our staff with emergency procedures, fire & hazard reporting, first aid, medical assistance & occupational wellness.
- We comply with workplace laws & regulations of the country in which we operate. We ensure that we abide by state-approved public holidays & leave policies (including annual, medical, parental & family). Working hours are from 09:00 to 05:00 on working days. Remote work is possible with CEO approval.
- We maintain high personal grooming standards, smart business dresswear & footwear, dress-down day, workplace hygiene, office cleanliness & frequent waste disposal.
Environmental, Social & Governance
- We design, manufacture & supply products in a way that protects our staff, their families & communities & the social environment where we conduct our business.
- We ensure that there is no harm inflicted on our climate & the environment including its biodiversity where we create, operate & sell our products & solutions. We conserve energy & water. We recycle our waste.
- We feature robust governance, financial & tax-transparent structures that comply with applicable Austrian, EU & UN regulations.
Communication
- We record & document our communications as per the regulatory requirements of Austria & the EU. We align our internal & external communication systems with our business needs & demands.
- We authorise our communication with external stakeholders including customers, clients, vendors, suppliers, partners, consultants & associates, as well as our communication devices & social media usage.
- We treat our communication of non-public & business related confidential or sensitive information with extreme care. Our CEO authorises staff which can share non-public information to external stakeholders such as the media.
Data Protection
Data Privacy Policy
It is important for MegaOmega AG to protect your personal data. We therefore comply with the applicable legal regulations for the protection, lawful handling and secrecy of personal data as well as data security, in particular the Data Protection Act as amended (“DSG”), the Telecommunications Act (“TKG”) and the General Regulation on Data Protection (“GDPR”). The following information describes which personal data we will process if necessary when you visit our MegaOmega website (“website”).
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Name and address of the data controller
responsible for the processing of your personal data in accordance with the data protection provisions is:
MegaOmega GmbH
Museumstrasse 5/19,
A-1070 Vienna,
Austria, EU
The contact details of the data protection officer: info@megaomega.com.
2. Processing in the context of “website”
2.1. What kind of personal data will we process?
During your visit to our website and the MegaOmega online services, we will automatically collect the following personal data:
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- Date and time of access to a page of our website
- Date and time of your login to the MegaOmega online services
- Data about your device (device ID)
- IP address
- Name and version of your internet browser
- Session ID
2.2. What is our legal basis for processing personal data?
Where the data of your visit to our website and online services are concerned, we justify the processing on the basis of our legitimate interest in accordance with Art. 6(1)(f) GDPR, which consists of giving our website a user-friendly design and protecting it against attacks. On the basis of your voluntary consent pursuant to Art. 6(1)(a) GDPR in conjunction with Section 165(3) TKG, we process your personal data to create usage statistics and to display personalised advertising. You can revoke your voluntarily given consent at any time.
2.3 Purpose of the data processing
We process your data relating to the visit to our website and online services for the following purposes:
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- to make our website and online services, including their functions, available to you, and to improve and develop this website further;
- to detect, prevent and investigate attacks on our website and online services;
- to create usage statistics;
- to show personalised page suggestions.
2.4 Retention period
We will generally store your data relating to the visit to our website for a period of three months, and your data relating to the visit to the online services for the duration of the use of your online account as part of an energy supply contract with MegaOmega. A longer retention period will apply only to the extent this is required to investigate identified attacks on our website and beyond that only until the end of the relevant limitation periods, statutory retention periods or any legal disputes.
2.5 Data recipients
In order to operate and administer the website, we regularly use IT service providers which, in accordance with our order and instructions, may under certain circumstances also have access to personal data in order to be able to render the commissioned IT services.
We will also transmit your personal data to the following recipients:
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- to external third parties to the extent required by our legitimate interest (e.g. auditors, insurance companies in the event of an insured event, legal representatives as the occasion requires, etc.);
- to authorities and other public bodies to the extent required by law (e.g. financial authorities, courts, etc.).
- Your data will not be passed to any other third parties for their own purposes without your consent.
3. Cookies
3.1. What are cookies?
Cookies and similar web storage technologies, such as scripts, web beacons, tracking URLs, pixels or tags (hereinafter referred to as “cookies”) are used on our website. Cookies are small files that are stored on your device (e.g. PC, smartphone or tablet) when you visit our website. Every time you visit our website, the cookie and the website “communicate” with each other so that your device can be recognized. This is useful for you as well as for us: Cookies serve the purpose of enabling the correct functioning of our website, expanding the range of functions and optimizing the website functions. This enables the website to remember certain entries and settings (e.g. language, font size) over a certain period of time so that you do not have to enter them again each time you visit the website.
We use first-party and third-party cookies. First-party cookies come directly from our website and only send information to us. However, our website may also contain technologies from other providers (third parties) which we integrate into our website for advertising purposes and which may set their own cookies on your device.
In most cases, the information in a cookie is pseudonymized or anonymized, as cookies generally do not identify you as a person, but rather your device. In some cases, it is possible to link certain cookies to personal data. There are therefore cookies that require your consent before they can be used on your device and cookies that can be used without your consent because they are technically necessary for us to provide our services (“necessary cookies”). In the case of necessary cookies, the data processing is necessary for the purpose of data security measures, to prevent misuse and to optimize the website and is therefore based on our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR in conjunction with § 165 para. 3 TKG. We use all other cookies on our website exclusively on the basis of your prior express consent in accordance with Art. 6 para. 1 lit. a GDPR in conjunction with § 165 para. 3 TKG via the cookie banner.
Insofar as the settings you have made or the voluntary consent you have given also includes providers who transfer data to countries without an adequacy decision pursuant to Art 45 (3) GDPR and without suitable guarantees pursuant to Art 46 GDPR (such as the USA in particular), your consent pursuant to Art 49 GDPR also applies here. There is a risk that your data transmitted in this way may be subject to access by authorities in these third countries for control and monitoring purposes and that no effective legal remedies are available against this.
3.2 Which cookies are used?
We make use of operationally necessary cookies for our website, in order to offer you an optimal website experience. Additional cookies are only used if you provide your consent. We use these for statistical purposes or to show you information tailored to your requirements. You can decide which categories you would like to allow and can also change your cookie settings at any time. You can find further information on the cookies we use in our cookie banner. By clicking on “Agree to cookies”, you consent to the use of all cookies. By clicking on the “Reject cookies” button, you reject all non-essential cookies. To change your cookie settings and allow only certain categories, go to “Settings”, modify the relevant checkboxes and click on “Confirm selection”. Please note that we also use services of providers located in the United States on our website. If you give your consent to the cookies necessary to use these services, this consent will also apply pursuant to Art. 49 (1) GDPR. It is therefore also possible that authorities located in the United States will be able to access your transmitted data and you will have no effective legal remedy against this.
3.3 How long are cookies stored?
With regard to the storage duration, a distinction must be made between “session cookies” and “persistent cookies”.
Session cookies are automatically deleted when you leave our website. Persistent cookies, on the other hand, remain on your terminal device either until the cookies reach an expiry date set by us or you manually delete them from your browser. We use such persistent cookies to recognise you on your next visit to our website. You can find the precise storage duration in our cookie banner.
3.4. How can I deactivate cookies?
You can revoke your consent granted to us at any time with effect for the future by deleting the corresponding cookies and preventing the saving of cookies as described here. You can also decide at your discretion which categories of cookies you would like to allow and can also change your cookie settings in the cookie banner.
In addition, you can also make general changes to all cookie settings at any time via your browser. Most browsers accept cookies automatically. The use of certain cookies may also be required to open a website or to save the objection to the use of other cookies. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed or to require your explicit consent before saving a cookie. You can also separately activate “Block third-party cookies”. As a rule, the Help function in the menu bar of your web browser shows you how to reject new cookies and how to deactivate cookies that have already been received. Learn how by visiting, for example: http://www.aboutcookies.org/. In the following you will additionally find a summary of links that provide detailed information on the deactivation of cookies in commonly used browsers.
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- Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
- Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
- Safari: https://support.apple.com/kb/PH17191?locale=de_AT&viewlocale=de_DE
However, please note that if you deactivate cookies, you may not be able to use all functions of this website to the fullest extent possible. In this case, you may have to manually make a number of settings each time you visit the website and accept that several functions may be impaired.
4. Tools
On the basis of the consent, you voluntarily granted (Art. 6(1) (a) GDPR), MegaOmega uses different tools via the cookie banner.
4.1. Google Analytics
MegaOmega uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics also uses cookies, which enable analysis of how you use the website. The information generated by the cookies about your usage of this website will be transmitted to a Google server in the USA and stored there. Please note that Google Analytics has been extended on this website with the code “gat._anonymizeIp();”, in order to assure the anonymised collection of IP addresses. The IP address of the users is therefore truncated on the website before it is saved on the Google servers (so-called IP masking). The full IP address will therefore not be transmitted to a server of Google in the USA. Only in exceptional circumstances will the full IP address be transmitted to a server of Google in the USA and truncated there. At the request of MegaOmega, Google will use the information to analyse the use of the website, to compile reports on the website activities for the website operator, and to render further services associated with the use of the website and the use of the internet.
You can prevent the installation of cookies by making the relevant settings in your browser software (so-called “browser add-on”); however, please note that in this case you may not be able to use all functions of this website to the fullest extent possible.
Furthermore, you can prevent the data generated by the cookie and referring to your use of the website (incl. your previously anonymised IP address) being sent to Google as well as the processing of these data by Google by downloading and installing the relevant browser plugin. The current link is: http://tools.google.com/dlpage/gaoptout?hl=de
You can find more information on the Terms of Use and Privacy Policy of Google at http://www.google.com/analytics/terms/de.html or http://www.google.com/intl/de/analytics/privacyoverview.html
4.2 Google Tag Manager
This website uses Google Tag Manager of Google Ireland Limited (Google Ireland Limited, Google Building Gordon House, 4 Barrow Street, Dublin D04 E5W5, Ireland). Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. The ‘Tag Manager’ tool itself, which implements the tags, is a cookie-less domain and does not collect any personal data. The tool provides for the triggering of other tags which in turn may collect data. Google Tag Manager does not access these data. If a deactivation has been performed at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.
5. Plugins
We use social media and other 3rd-party plugins on our website. To ensure optimal protection of your data, we use the service of Shariff for social media plugins. This program prevents the social media services from tracking your visit on our website, as long as you do not actively interact with the social media plugins. Therefore, no direct contact is established between you as a user of our website and the social media service. Only when you actively click the button or otherwise interact with the plugins is the respective social media service able to process your data.
6. Rights of the data subject
In principle, you have the right to information, correction, erasure, restriction, data portability, revocation of a granted consent and objectionin respect of your data processed by us. To exercise these rights, please write to us at info@megaomega.com. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can submit a complaint to the national supervisory authority where you live. In Austria, this supervisory authority is the Data Protection Authority.
You can find further details on your rights in the section “Data subjects’ rights” at www.MegaOmega.com/en-at/data-protection
updated Septemember 2024
Conflict & Grievance Redressal
- We settle disputes & conflicts between staff through mediation & conflict resolution processes so that staff is enabled to function efficiently & effectively. We address grievances by aggrieved staff so that staff derives satisfaction of seeking redressal & resumes function & performance.
- Grievances include, but is not limited to, job responsibilities, condition of employment, administrative procedures, workplace behaviours & management of confidential information. They exclude agreed terms of employment, grievances arising out of disciplinary action, termination of employment, & those settled during the last 6 months.
- We resolve grievances by an independent committee & include the CEO if requested by the aggrieved. The policy is used for legitimate concerns & not for frivolous or malicious or false complaints. We take disciplinary or corrective actions to rectify improper complaints.